Tech Support

Features

3 Levels of Support are Available:

Standard HoursInstallation Support
This level of support is designed to assist in getting a system up and configured for basic servers.
Hardware Compatibility
Hard Drive Partioning
Red Hat Installation
Dual Booting Red Hat Linux
X Window system configuration
Basic Network Configuration

Standard HoursAdvanced Configuration Support
In addition to installation support, basic per incident support covers the following:
FTP Servers
Telnet Servers
SSH Servers
Apache HTTP
D Server
POP3 Sendmail Server
Basic Security

24/7 Emergency Support
24/7 Emergency Support is for emergency assistance only. Severity 1 emergencies mean a catastrophic problem with covered products, which:
Severely impacts your ability to serve your customers
Will result in loss of income
Causes a breach of your system security